Job Posting

Title/Position: Center Receptionist
Organization: Northern Kentucky Community Action Commission
Category: Miscellaneous - Other
Employment: Full Time
Location: Newport Kentucky
Posted:
Contact:

POSITION TITLE: CENTER RECEPTIONIST

 

REPORTS TO: COMMUNITY SERVICES COUNTY MANAGER

 

FLSA CLASSIFICATION: Non-Exempt

 

GENERAL RESPONSIBILITY: Provide administrative support to the County Neighborhood Center and Head Start Administrative Offices.

 

SPECIFIC RESPONSIBILITIES:

  1. Answer incoming calls to the Center, and provide accurate information about Community Services, Head Start and other agency program guidelines and eligibility requirements
  2. Greet and direct visitors and callers appropriately and professionally
  3. Assist staff with development and maintenance of up-to-date knowledge of community resources to provide clients with accurate information, referral and advocacy to access needed programs
  4. Assist staff as they administer assistance programs and supportive services as assigned, including signing clients into the center and providing other clerical support, as needed
  5. Assist with record maintenance, filing client documentation requirements; center maintenance and other duties, as assigned
  6. Assures compliance with all program and grant requirements.QUALIFICATIONS:
  7.                                                                                         
  • High school diploma or GED required and experience in social work/human services preferred.
  • Organizational skills
  • Knowledge of County community, agencies and resources.
  • Good communication skills.
  • Ability to work with people of diverse and varying socio-economic backgrounds.

Ability to sit at, read, and enter data on computer for prolonged periods of time up to 100% of the time

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