Job Posting

Title/Position: Guest Relations Representative
Organization: TRAK Group
Category: Customer Service
Employment: Full Time
Location: Cincinnati, OH
Posted: June 12, 2018

Guest Relations Representative

This company has been recognized across 42 for their success.  They recently expanded here in the Cincinnati area, building a $10 million facility that is beyond accommodating to their employees!

You will be responsible for answering inbound calls, texts, e-mails and scheduling sales department appointments using scripts and call center software in a fast-paced environment.

You will be eligible for bonus & incentives AND they have bikes you may ride during your break!  What else could one want??

What you need to be successful here:

  • Customer service experience
  • Positive attitude, driven and focused – metrics will determine your success
  • Goal oriented, dedicated to success
  • Flexible to work weekends, when needed (rotate one weekend/month)
  • Exceptional customer service skills, extremely strong communication skills
  • Eager to pick up the phone and make calls; your effort is growing the business!

Why work here?

  • Bikes for employees to ride while on break
  • Kitchen for employees
  • Promotes internally for all positions!
  • Innovative & technology driven!
  • Beautiful, new office!
  • Extremely competitive salary!
  • Full benefits
    • Medical
    • Dental
    • Vision
    • Wellness program
    • STD
    • Other supplemental policies
  • 401K
  • PTO & paid holidays
  • Bonus & incentives
  • Awarding winning – Top 100 Places to Work – TWO years in a row!

MUST APPLY TODAY to be considered! There are several openings, but they will go fast considering all the benefits the company offers!

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