NKY Resources Guide

Northern Kentucky Guide to Resources 
As a result of a joint effort on behalf of the NKY Area Development District (NKADD), NKY Chamber of Commerce, NKY Office of Drug Control Policy (NKYODCP), NKY Tri-ED, and United Way Greater Cincinnati in NKY, the Northern Kentucky Guide to Resources & Updates has been created to provide a central location for all resources that serve businesses, community members, non-profit partners and those in need throughout our region.        
If you have a question about where to go to find information, please feel free to dial 211 and be connected to the United Way 211 call center. They are available 24/7 and have information on 140 United Way funded agencies.    

COVID-19 Community Resources 

COVID-19 Guide to Services 

Safety-Net Alliance for Non-Profit Providers  

Cincinnati Bell is Helping you Stay Connected 
We have 50+ locations in the Greater Cincinnati area that can provide you free Wi-Fi. You can access Fioptics Internet while still adhering to CDC guidelines. To access, simply choose "Fioptics Free Wi-Fi" from the list and fill in the fields on the portal page, that you will be automatically directed to. https://www.cincinnatibell.com/special-pages/coronavirus/wi-fi-hotspots  
If you have questions or need access to any of the following topics, please click on the related links: 

Aging Services    

Senior Services of Northern Ky (859) 491-0522    35 W 5th St, Covington, KY 41011  
NKY Area Development District  http://www.nkadd.org/  

Business Continuity 

The Northern Kentucky Tri-County Economic Development Corporation (Tri-ED) blends public and private funds to enhance the business climate in and foster regional cooperation among Boone, Campbell and Kenton counties. They market and promote Northern Kentucky on a national and international basis as a desirable location for new or expanding businesses, and we assist existing local companies to expand operations and grow their customer base. https://www.northernkentuckyusa.com/  

Northern Kentucky Small Business Development Center  
Serving the counties of Boone, Campbell, Gallatin, Grant, Kenton & Pendleton.  The SBDC at Northern Kentucky University provides one-on-one consultations at no costs to existing and potential entrepreneurs in NKY.  The NKU SBDC also meets the educational needs of the local small business community by offering a variety of low-cost training programs taught by industry experts and qualified SBDC consultants.  https://www.ksbdc.org/highland-heights  

SCORE the nation’s largest network of volunteer, expert business mentors, is dedicated to helping small businesses get off the ground, grow and achieve their goals.  SCORE Mentors are available to participate in remote mentoring sessions and loan application assistance via phone, email and a variety of video and chat services.  https://www.score.org/    

Kentucky Small Business Development Center (KSBDC) 

The KSBDC has been busy developing resources to assist Kentucky’s small business community navigate this unprecedented situation while also providing information to those who serve small businesses and to those who are stakeholders in the success of Kentucky’s small businesses. 

KSBDC Weekly Webinar Series: This series will begin tomorrow. The sessions will be conducted at noon each Wednesday and will continue to evolve as more information becomes available. The first will focus on the SBA Economic Injury and Disaster Loan product and application process. KSBDC Coaches and a representative of the SBA will be leading this meeting. To register for tomorrow’s webinar please follow this link: https://event.webinarjam.com/register/1/9v7ygsg  

KSBDC Dedicated Webpage: KSBDC has launched a focused webpage, that provides resources and information to small business owners in need of assistance concentrating on the current crisis. The site, http://kybizhelp.com, will be updated as new small business information and resources become available.   

KSBDC Small Business Hotline: KSBDC has also created a small business hotline: 1-888-475-SBDC (7232) to efficiently route callers to a KSBDC business coach in their region. 

You can reach any of our KSBDC business coaches through our streamlined communication options by using any or all of the following: 

KSBDC Managing in Times of Financial Difficulty: Download a copy of our checklist for Managing in Times of Financial Difficulty. http://ow.ly/wk9W50yL6YQ  

This is a must have checklist which provides business owners with practical tips and advice on how they can more effectively manage their cash flow during this crisis. 

Also continue to check out our social media sites and share those as well! 




Now Available- SBA Disaster Assistance Loans (as of March 21)   
 Governor Beshear announced the state has qualified for U.S. Small Business Administration Disaster Loan Assistance. With that  certification now in place, small businesses, for-profit contractors and private non-profits anywhere in Kentucky that have been harmed by the COVID-19 pandemic are eligible to apply for low-interest SBA Economic Injury Disaster Loans. SBA Economic Injury Disaster Loans applications can be completed and filed online at www.sba.gov/disaster. The SBA is also mobilizing call centers to assist in the loan-application process. Call 1-800-659-2955 (TTY: 1-800-877-8339) or email disastercustomerservice@sba.gov. To view a copy of the SBA fact sheet,  click here.   

SBA Loan Documents:   

Summary- SBA Disaster Assistance Loan   

Application for SBA Disaster Business Loan   

SBA Fee disclosure form and compensation agreement    

Disaster Home/Sole Proprietor Loan Application   

Instructions for Completing the IRS Tax Authorization Form 4505-T   

4505-T Form- Request for Transcript of Tax Return   

SBA Additional Filing Requirements- Economic Injury Disaster Loan (EIDL) and Military Reservist Economic Injury Disaster Loan (MREIDL)   

Schedule of Liabilities Form   

Personal Financial Statement Disaster Programs Form  

Census 2020 US Census information  



YMCA of Greater Cincinnati   
Burlington & Ft Thomas YMCA locations are offering childcare   

For children of healthcare workers, 6-12 years of age.  Services offered 6 am to 6:30 pm https://myy.org/ | 859-815-9179  
Childcare Aware, Kentucky:  https://www.childcareawareky.org 
Office of Inspector General (OIG) Information for Child Care Facilities  
For information and updates related to waivers for childcare centers to remain open and serve first responders visit https://chfs.ky.gov/Pages/cvres.aspx 
4C for Children 
Resources for businesses seeking support for their “essential workers”:    

Childcare providers in our area offering limited duration childcare (updated daily) 

Frequently asked questions about the limited duration childcare https://chfs.ky.gov/cv19/FAQLDC.pdf 

Learning Grove 
If you or someone you know need childcare during this time, Learning Grove can help! Please contact us via our website www.learning-grove.org or 859-431-2075.  


Education (K-12) and Post-Secondary  

Boone County   
Beechwood Independent   
Bellevue Independent   
Bracken County   
Campbell County   
Covington Independent   
Dayton Independent   
Diocese of Covington Schools   
Erlanger-Elsmere Independent   
Fort Thomas Independent   
Gallatin County   
Grant County   
Kenton County   
Ludlow Independent   
Newport Independent   
Owen County   
Pendleton County   
Southgate Independent   
Walton-Verona Independent 
Williamstown Independent   

Colleges & Universities  

Art Academy of Cincinnati  

Chatfield College  

Cincinnati State Technical and Community College  

Gateway Community and Technical College  

God's Bible School & College  

Good Samaritan College of Nursing and Health Science  

Hebrew Union College - Jewish Institute of Religion  

Miami University  

Mount St. Joseph University   

Mount St. Mary's Seminary & School of Theology (formerly Athenaeum of Ohio)  

Northern Kentucky University  

The Christ College of Nursing and Health Sciences  

Thomas More University   

Union Institute & University  

University of Cincinnati  

Wilmington College  

Xavier University  


Employment Services 

Kentucky Career Center – Northern Kentucky

The KCC-NKY, through its 13 partners, provides employment services including resume building, job fairs and hiring events, veterans employment services, career coaching, job placement assistance, talent recruitment assistance, labor market resources, and youth/young adult employment services. While staff members of the KCC partners have been assisting the Commonwealth of Kentucky with their Unemployment Insurance (UI) calls during the pandemic, the NKWIB and the Kentucky Career Center – Northern Kentucky do not have any role in the administration of UI.


Employers – Job Openings   

The Kentucky Career Center of Northern Kentucky works to connect local businesses to workforce talent, and job seekers to career opportunities. Currently, during the COVID-19 emergency, all Career Center locations are helping clients virtually – by phone, email, and chat.  KCC posts job openings, hosts employer spotlight events through social media and works with employers on their hiring strategies.  For more information:


Job Seekers – Job Openings

Currently, Career Center staff will continue to connect local job seekers to career opportunities virtually – by phone, email, and chat.  For more information:


Additional Employment Resources:  

  • See the latest job openings at local companies via the KY Career Center at Job Search Marketplace  
  • Are you hiring or maybe hiring soon?  
           If so, companies can visit the Kentucky Chamber’s Covid-19:  Who’s Hiring? Form  

How to File for Unemployment Insurance  

Employers – Unemployment Insurance and Job Openings  

The Kentucky Career Center of Northern Kentucky works to connect local businesses to workforce talent, and job seekers to career opportunities. Currently during the COVID-19 emergency, all Career Center locations are helping clients virtually – by phone, email and chat.  For more information you can visit https://nkcareercenter.org or call (859) 292-6666, though extraordinarily high call volume is keeping the call line booked. Try email for the best result in reaching a team member.  

NEWUnemployment Insurance Employer Handbook (published April 13, 2020)    

Employers can email workforce@ky.gov about e-claims and workshare questions. Additional FAQs and other resources are available at: https://nkcareercenter.org/ui  

Individuals – Unemployment Insurance and Job Search   

The Kentucky Career Center of Northern Kentucky works to connect local job seekers to career opportunities. Currently during the COVID-19 emergency, all Career Center locations are helping clients virtually – by phone, email and chat.  For more information you can visit https://nkcareercenter.org/UI  or call (859) 292-6666, though extraordinarily high call volume is keeping the call line booked.  Please try email UIAssistance@ky.gov for the best result in reaching a team member.  

Individuals can find resources about recent COVID-19 related changes to Unemployment Insurance and how to file for unemployment in Kentucky at https://kcc.ky.govIn addition, Northern Kentuckians can call the Kentucky Career Center – Northern Kentucky at (859) 292-6666. 

Individuals can email kcc@ky.gov about e-claims and workshare questions.  Additional FAQs and other resources are available at: 

In order to serve you better, Unemployment Insurance (UI) Claims will be filed on a specific day of the week based on the first letter of your last name.    

Sunday A-D     

Monday E-H     

Tuesday I-L     

Wednesday M-P    

Thursday Q-U     

Friday V-Z     

Friday If you missed your day     

If you don’t complete your claim by Saturday at 11:59 pm, you will need to start the process over on the specific day of the next week.  
Job Search Central at the Kenton County Public Library 

You will find numerous resources for job seekers at all levels via KCPL’s Job Search Central site including free classes covering Grow with Google Digital Literacy skills, creating resumes, interview preparation and practice, transferable skills workshops, LinkedIn classes, learning to network, developing an elevator speech and more. The Library provides practical job-hunting tools like assistance with technology, links to local job search sites, lists of regional job openings, and access to grow your skills through Gale Courses and Learning Express.  

Northern Kentucky Accountability Group, sponsored by the Kenton County Public Library 

NKYAG is a job search support group for professional level people in job transition or interested in changing careers. Sign-up to receive information about services via the NKYAG Weekly Email. 
Life Learning Center COVID19 Response Visit link for updates to Life Learning Center’s program delivery services.  

Multilingual COVID-19 Resources   
For COVID-19 information in multiple languages, visit Resources in 150+ Languages (Source: Endangered Language Project) 
United Way of Greater Cincinnati COVID-19 Service Guide - Español 
International Language Handouts  

Staffing Services 

Belflex Taking applications at www.belflex.com or by visiting our office at 7842 Connector Drive, Florence, KY 41042 between the hours of 8:00 AM to 3:00 PM to fill out an application.  Please bring two forms of identification. Belflex has “Felony friendly” positions open at this time.  

Staffmark  Staffmark has jobs and people looking for work!  If you are recently displaced or looking for work, Staffmark is currently helping to support essential businesses in our region!  NKY/Cincinnati is home to many critical supply partners, and they are working hard to meet the demand.  Staffmark will be using scheduling, application and interviewing technology to support as much of a remote process as possible for our applicants.  Employees looking for work can easily apply online at www.staffmark.com.  Select JOBS and apply online to any open position or call your local Staffmark Branch.  Employers looking for ways to onboard talent quickly, can reach out to me directly at michelle.cestaric@staffmark.com  

Express Employment Professionals in Florence has a multitude of job opportunities in Northern Kentucky.  We are hiring in various life sustaining industries meeting the essential business guidelines.  Most jobs will NOT require experience.  We are in full operation with the hours of 8:00am to 5:00pm.  At this time, Express is asking for applicants to call or complete an application online by visiting www.ExpressPros.com/ Florence or calling 859-525-7722   


Healthcare Assistance COVID-19 Hotline  

Operated by the NKY Poison Control Center can answer questions about COVID-19 (800)722-5725  

NKY Health Department 
Facebook: https://www.facebook.com/nkyhealth/  
Twitter: https://twitter.com/nkyhealth 
Info E-Mail:  nkywebmaster@nkyhealth.org  

For the latest numbers on COVID-19 testing and cases in Kentucky, please visit  https://govstatus.egov.com/kycovid19.  Information is updated daily.  

Hospital Services 
St. Elizabeth Medical Center    

1 Medical Village Drive, #3403, Edgewood KY 41017  
(859) 301-2000   

St. Elizabeth Covington    
1500 James Simpson Jr. Way, Covington KY 41011  
(859) 655-8800  

St. Elizabeth Florence    
4900 Houston Road, Florence KY 41042  
(859) 212-5200  

St. Elizabeth Fort Thomas    
85 North Grand Avenue, Fort Thomas KY 41075  
(859) 572-3100  

St. Elizabeth Grant County    
238 Barnes Rd, Williamstown, KY 41097  
(859) 824-8240  
St. Elizabeth Hospital also operates  Business Health Services, which offers a variety of cost-effective occupational health services in order to help keep employees both physically and mentally healthy, safe, and productive to ensure better company performance.  

Cincinnati Children's Hospital  
In a joint venture with St. Elizabeth Hospital, the  Cincinnati Children’s Hospital  operates an outpatient center focusing on lab, radiology and subspecialty services. For more information on their sub-specialty services offered, please visit link provided.    

HealthSouth Rehabilitation Hospital  operates a small 40-bed inpatient rehabilitation hospital that offers inpatient and outpatient services. They have specialized programs to help following a stroke, brain injury, hip fracture, spinal cord injury, pulmonary, amputations, arthritis, multi-trauma, and neurological disorders.    

Bethesda North Hospital  

The Christ Hospital  

Good Samaritan Hospital  

The Jewish Hospital  

University of Cincinnati Medical Center   


NKY Water District for billing questions or turned on/off   
https://www.nkywater.org/ | 859-578-9898  

Cincinnati Water Works    
https://www.cincinnati-oh.gov/water/ | 513-591-7700  



NKY Sanitation Department (SD1)    

Lobby Closed; Water Shutoffs, Late Fees and Penalties Temporarily Suspended.  Due to recommendations by the Centers for Disease Control and Prevention, SD1 has closed its lobby and temporarily suspended penalties, late fees and water disconnections for non-payment. In the interim, if you have questions about your sanitary or storm water services or billing, please call (859) 578-7450 or email info@SD1.org. We will continue to look for ways to support our customers during this challenging time.    

READ MORE:  http://sd1.org/NewsArticle.aspx?id=20148  


TANK (Transit Authority of NKY) Reducing Schedule – Select Express Routes will not operate effective Monday 3/23/2020 Due to COVID-19 related changes, TANK will be operating a REDUCED SUNDAY SCHEDULE -Beginning Monday 3/23/2020. Express Routes that do not normally run on Sunday will not run during this time.  TANK will continue to provide the public with pertinent and up-to-date information on any service changes, closures, events, and COVID-19 operational updates through our website, alert system, the news media and our social media.    https://www.tankbus.org/  

CVG Airport is open and operational. Committed to operating a safe and clean airport, CVG is working closely with health professionals and airline partners in response to the COVID-19 pandemic. https://www.cvgairport.com/  

Duke Energy & Owen Electric Suspending disconnections for nonpayment Dukeenergyupdates.com & https://www.owenelectric.com  

Defining Essential Services (Per the US Chamber of Commerce)   

The U.S. Department of Homeland Security's Cybersecurity and Infrastructure Security Agency (CISA) released official guidance from the President regarding the Identification of Essential Critical Infrastructure Workers During COVID-19. This guidance states that: “If you work in a critical infrastructure industry, as defined by the Department of Homeland Security, such as healthcare services and pharmaceutical and food supply, you have a special responsibility to maintain your normal work schedule.”   

NKY Counties and Cities   

Boone County  
2950 Washington St.  
Burlington, KY 41005  
P: 859.334.2242  
Boone County Information  

Campbell County  
1098 Monmouth St.  
PO Box 72340  
Newport, KY 41071  
P: 859.292.3838  
F: 859.292.3822  
Campbell County Information  

Carroll County  
440 Main St.  
Carrollton, KY 41008  
P: 502.732.7000  
Carroll County Information  

Gallatin County  
200 Washington St.  
PO Box 144  
Warsaw, KY 41095  
P: 859.567.5691  
Gallatin County Information  

Grant County  
101 N. Main St.  
Williamstown, KY 41097  
P: 859.823.7561  
Grant County Information  

Kenton County  
303 Court St.  
Covington, KY 41011  
P: 859.392.1400  
F: 859.491.5226  
Kenton County Information  

Owen County  
100 N. Thomas St.  
Owenton, KY 40359  
P: 502.484.3405  
F: 502.484.0113  
Owen County Information  

Pendleton County  
233 Main St.  
Falmouth, KY 41040  
P: 859.654.4321  
F: 859.654.5047  
Pendleton County Information  

NKY Cities  

Cold Spring  
Crescent Springs  
Crestview Hills  
Dry Ridge  
Ft. Mitchell  
Ft. Thomas  
Ft. Wright  
Highland Heights  
Kenton Vale  
Lakeside Park  
Park Hills  
Ryland Heights  
Silver Grove  
Taylor Mill  
Villa Hills  


Florence- https://www.florence-ky.gov/  






Covington- https://www.covingtonky.gov/  

Crescent Springs- https://crescent-springs.ky.us/   

Crestview Hills- https://www.crestviewhills.com/   




Fairview- https://fairview.ky.gov/Pages/index.aspx  




Kenton Vale- communityshopper@twc.com  




Ryland Heights- https://www.cityofrylandheights.org/  







California- cityofcaliforniaclerk@yahoo.com  


Crestview- shane24fn@ail.com  



Highland Heights- WWW.HHKY.US  

Melbourne- melbourne@mw.twcbc.com   

Mentor- https://www.facebook.com/CityOfMentorKy/  





Woodlawn- woodlawnky.clerk@gmail.com  




Ghent- cityofghent@aol.com  

Prestonville- 502-525-1896  

Sanders- 502-347-9809  

Worthville- 8590567-3100 



Glencoe- 859-643-2211  

Sparta- 859-643-4000  




Corinth -cityofcorinth@wkybb.net  

Crittenden- crittendencityof@gmail.com   

Dry Ridge- https://cdrky.org/   

Williamstown- WWW.WTOWNKY.ORG  



Gratz- 502-514-5699  

Monterey- crittendencityof@gmail.com   

Owenton- http://www.owencountyky.us/  



Butler- https://pendletoncounty.ky.gov/Government/City/Pages/Butler.aspx  

Falmouth- https://www.cityoffalmouth.com/  



Investors Circle