How to File for Unemployment Insurance

 

Updated July 28, 2020 

Commonwealth of Kentucky - Unemployment Insurance 
The Kentucky Career Center provides unemployment services when employees become unemployed at no fault of their own. Those workers can receive a small amount of money to help them make ends meet during unemployment. That money comes from unemployment insurance. Unemployment insurance is funded by payroll taxes. To file a claim for unemployment insurance benefits, the job seeker must be separated from their employer or experience a reduction in their work hours. The Unemployment Insurance is run by state employees in the Labor Cabinet.  Kentucky Career Center team members have been helping the Commonwealth when possible to answer the overwhelming number of calls, but has no decision-making authority regarding claims.   

  

Individuals – Unemployment Insurance and Job Search    

  • File a claim online https://kcc.ky.gov – make sure to read all instructions thoroughly before starting   
  • Call toll-free 800-648-6057 for telecommunications relay service.  
  • Contact the UI Help Line at 502-564-2900, or chat on the KCC.ky.gov website, however, there are significant delays in response time. 
  • For those still waiting for Unemployment checks to come through: It takes more than 13 days after completing the Unemployment Insurance claims process to receive an unemployment check. The state will validate the claim, and the applicant will receive a letter stating their payment amount. It’s critical that if the applicant has completed an initial application that they NOT reapply unless instructed by state UI employee to do so!     If they have filed an initial claim and they try to reapply, the process could be delayed indefinitely. Check the claim process by going to https://uiclaims.des.ky.gov/ebenefit/eben.htm logging into the system and selecting Account Summary.   

  

Employers  

  • Additional Resources:  

 

 

April 22, 2020 

 


Kentucky Career Center-NKY: UI Insurance Updates and Resources 
 
* For those still waiting for Unemployment checks to come through: It takes more than 13 days after completing the Unemployment Insurance claims process to receive an unemployment check. The state will validate your claim and you will receive a letter stating your payment amount. You can check the claim process on https://uiclaims.des.ky.gov/ebenefit/eben.htm under Account Summary.  You can also email UIassistance@ky.gov.  It’s critical that if you have completed an initial application that you NOT reapply!   If you have filed an initial claim and you try to reapply, your process could be delayed, requiring you to call the UI Assistance line at 502-564-2900, which is currently inundated with calls 
 
How to File for Unemployment Insurance:   

Employers – Unemployment Insurance and Job Openings  

The Kentucky Career Center of Northern Kentucky works to connect local businesses to workforce talent, and job seekers to career opportunities. Currently during the COVID-19 emergency, all Career Center locations are helping clients virtually – by phone, email and chat.  For more information you can visit https://nkcareercenter.org or call (859) 292-6666, though extraordinarily high call volume is keeping the call line booked. Try email for the best result in reaching a team member.  

NEWUnemployment Insurance Employer Handbook (published April 13, 2020)    

Employers can email workforce@ky.gov about e-claims and workshare questions. Additional FAQs and other resources are available at: https://nkcareercenter.org/ui  
 

Individuals – Unemployment Insurance and Job Search   

The Kentucky Career Center of Northern Kentucky works to connect local job seekers to career opportunities. Currently during the COVID-19 emergency, all Career Center locations are helping clients virtually – by phone, email and chat.  For more information you can visit https://nkcareercenter.org/UI  or call (859) 292-6666, though extraordinarily high call volume is keeping the call line booked.  Please try email UIAssistance@ky.gov for the best result in reaching a team member.  

Individuals can find resources about recent COVID-19 related changes to Unemployment Insurance and how to file for unemployment in Kentucky at https://kcc.ky.govIn addition, Northern Kentuckians can call the Kentucky Career Center – Northern Kentucky at (859) 292-6666. 

Individuals can email kcc@ky.gov about e-claims and workshare questions.  Additional FAQs and other resources are available at: 

In order to serve you better, Unemployment Insurance (UI) Claims will be filed on a specific day of the week based on the first letter of your last name.    

Sunday A-D     

Monday E-H     

Tuesday I-L     

Wednesday M-P    

Thursday Q-U     

Friday V-Z     

Friday If you missed your day     

If you don’t complete your claim by Saturday at 11:59 pm, you will need to start the process over on the specific day of the next week. 
 
Additional Employment and Unemployment Insurance Resources:  

  
Kentucky Education and Workforce Development Cabinet   

Gov. Beshear is waiving the waiting period for unemployment for those who are losing their jobs because of COVID-19 and will waive any work-search requirements while Kentucky’s state of emergency is in effect.   

 “We know the steps we are taking are going to cause people to lose their jobs,” Gov. Beshear said. “We want you to be able to qualify for unemployment and we don’t want to create impediments that keep you from being able to get through this. We are going to make sure we get through this together.”   
   
The Kentucky Career Center provides unemployment services when employees become unemployed at no fault of their own. Those workers can receive a small amount of money to help them make ends meet during unemployment. That money comes from unemployment insurance. Unemployment insurance is funded by payroll taxes. To file a claim for unemployment insurance benefits, the job seeker must be separated from your employer or experience a reduction in your work hours.  

 

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